How to order

At Skyjet, we aim to make ordering your aircraft spares straightforward and efficient. With multiple ordering options and reliable delivery, we ensure a seamless experience from selection to delivery. Here's how to place an order with us:

1. Select Your Item

  • Browse Our Catalog: Explore our extensive range of aircraft parts and choose the items that best suit your needs. Each product comes with a detailed description and is identified by a manufacturer part number (MPN) or our unique SKU number for precise tracking.

2. Choose Your Ordering Method

  • Via Email: Email us at info@skyjetaircraftspares.com with the product’s MPN or SKU, desired quantity, and any specific details or questions. Our team will confirm your order and share delivery information.
  • Over the Phone: Call us at Contact Us 24/7 during our business hours to place an order directly with one of our knowledgeable representatives.
  • Through WhatsApp: For instant service, message us on WhatsApp. Share your product details and receive real-time responses and order confirmations.
  • Our website Our platform has a message operater, simply leave us a message and we'll contact you within the shortest possible, the longest a client can wait is 1hr

3. Order Confirmation and Payment

  • Confirmation:Once we receive your order, our team will verify product availability and confirm your order via your chosen contact method.
  • Payment Options: We offer secure payment methods such as credit/debit card payments, bank transfers, and other reliable options. Details will be provided during the confirmation process.

4. Delivery and Tracking

  • Trusted Delivery Services: We partner with top logistics providers, including G4S, to ensure safe and timely deliveries. All orders include a tracking number so you can follow your shipment’s progress.
  • Delivery Timeframe: Typical delivery is completed within 1-7 business days, depending on your location.

5. Easy Returns and Refunds

We stand by the quality of our products and offer a clear Return and Refunds Policy. Should you need to return an item or request a refund:

  • Email: info@skyjetaircraftspares.com
  • Phone: +254 700 862 369 / +254 720 783 328